Privacy Policy

Last updated: September 2026

Surenexa Insurance (“Surenexa”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website at https://surenexa.in/ (“Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with our Website or contact us for insurance-related information and assistance.

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT SURENEXA INSURANCE

Surenexa Insurance provides insurance guidance, advisory and assistance services relating to insurance products and services, including Life Insurance, Health Insurance, Motor Insurance and other insurance-related services.

Surenexa Insurance is not an insurance company and does not underwrite insurance policies. Insurance policies are issued and administered by the respective insurance companies, subject to their applicable terms, conditions, underwriting requirements, eligibility criteria, exclusions and regulations.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with our Website, we may collect information that you voluntarily provide to us, including:

• Name
• Mobile/telephone number
• Email address
• Information submitted through enquiry or contact forms
• Insurance-related requirements or preferences provided by you
• Details provided when you request a quote or ask for assistance
• Information contained in messages or communications sent to us
• Any other information that you voluntarily choose to provide

We may also collect limited technical information automatically when you visit our Website, such as browser type, device information, IP address, pages visited, approximate usage information and other standard website usage information, where such information is made available through our website hosting, analytics, security or other technical services.

3. INFORMATION PROVIDED THROUGH CONTACT OR ENQUIRY FORMS

If you submit your name, phone number, email address or other information through a contact form, quote request form or enquiry form, we may use that information to respond to your enquiry and provide the insurance-related assistance requested by you.

We may contact you through telephone, email, WhatsApp or other communication methods using the details provided by you.

By submitting your contact information, you understand that we may contact you regarding your enquiry or requested insurance service.

4. HOW WE USE YOUR INFORMATION

We may use the information collected from you for purposes including:

• Responding to your enquiries and requests.
• Providing insurance-related information and assistance.
• Understanding your insurance requirements.
• Assisting with insurance quotations, proposals or service requests.
• Communicating with you regarding services or enquiries requested by you.
• Connecting you with the appropriate insurance company or service provider where necessary to process your request.
• Improving our Website, services and user experience.
• Maintaining website security and preventing misuse, fraud or unauthorized activity.
• Complying with applicable legal, regulatory or administrative requirements.
• Maintaining records relating to enquiries and communications.

We will use your information for legitimate business and service-related purposes and in accordance with applicable law.

5. SHARING OF INFORMATION

We do not sell your personal information as a product.

Where necessary for responding to your enquiry or providing the service requested by you, information provided by you may be shared with or transmitted to the relevant insurance company, service provider, technology provider, communication platform or other authorized party.

For example, information may need to be shared with an insurance company when you request assistance relating to an insurance quotation, proposal, policy, renewal or claim-related service.

We may also disclose information where required to do so by applicable law, regulation, legal process or a lawful governmental request.

6. INSURANCE COMPANY AND THIRD-PARTY SERVICES

Insurance products and services displayed or referred to on this Website may be provided or issued by respective insurance companies.

Each insurance company may have its own privacy policy, terms and conditions and data-handling practices.

If you are redirected to or interact with an external insurance company website, payment service, communication service or other third-party website, that third party’s privacy policy and terms may apply.

We encourage you to review the privacy policies and terms of third-party services before providing information to them.

7. COOKIES AND WEBSITE TECHNOLOGIES

Our Website may use cookies or similar technologies for purposes such as:

• Enabling essential website functionality.
• Remembering certain preferences.
• Improving website performance.
• Understanding website usage.
• Maintaining website security.
• Supporting analytics or advertising functionality where applicable.

Cookies are small files stored on your device by a website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the Website.

8. ANALYTICS, ADVERTISING AND TRACKING

We may use third-party tools or technologies, where applicable, to understand website traffic, measure advertising performance, improve our services or communicate with potential customers.

Such services may collect technical or usage information in accordance with their own privacy policies and applicable settings.

Where advertising or analytics technologies are used, their respective privacy policies may also apply.

9. DATA SECURITY

We take reasonable administrative, technical and organizational measures to protect information submitted through our Website against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, comply with applicable legal or regulatory requirements, resolve disputes, prevent misuse or enforce our rights.

The actual retention period may vary depending on the nature of the information and the purpose for which it was collected.

11. YOUR RIGHTS

Subject to applicable law, you may contact us regarding personal information that you have provided to us and request appropriate action, including clarification regarding the information we hold about you or correction of inaccurate information.

Where applicable, you may also request deletion of information that is no longer required, subject to legal, regulatory or legitimate business requirements that may require us to retain certain information.

To make a privacy-related request, please contact us using the contact details provided below.

12. CHILDREN’S PRIVACY

Our Website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action where required.

13. EXTERNAL LINKS

Our Website may contain links to external websites, including insurance companies, service providers or other third-party websites.

We are not responsible for the privacy practices, content or security of external websites.

We recommend that you review the privacy policy of any external website before providing personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, applicable laws, regulations or our privacy practices.

Any updated version will be published on this page with a revised “Last updated” date.

You are encouraged to review this page periodically for the latest information about our privacy practices.

15. CONTACT US

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact Surenexa Insurance.

Phone / WhatsApp:
+91 88828 11167

Email:
surenexa.insuranceadvisor@gmail.com

Website:
https://surenexa.in/

16. INSURANCE DISCLAIMER

The information provided on this Website is intended for general informational and insurance assistance purposes.

Surenexa Insurance is an insurance advisor/agent/intermediary and is not an insurance company.

Surenexa Insurance does not underwrite, issue or guarantee insurance policies.

The availability of insurance products, premiums, benefits, eligibility, exclusions, policy terms, underwriting decisions and claims are determined by the respective insurance company in accordance with its applicable terms, conditions, underwriting guidelines and regulations.

Visitors should verify the final policy terms and conditions with the respective insurance company before making an insurance decision.